24×7 Live Monitoring

Instant Alerts. To the right technician. With accurate information. So we can fix it fast.

From just the price of a coffee per day!

IT Pulse 24×7 Live Monitoring turns conventional IT support on its head. Rather than wait for you to notice that a system has failed – often involving time-consuming ‘systems fiddling’ on your part – our 24×7 monitoring will alert us to problems at your sites. We’ll almost always know about a systems issue before you do, so we can fix it fast and minimize your business disruption.

What is 24×7 Live Monitoring?

24×7 Round-the-Clock monitoring checks your critical systems every five or fifteen minutes at your option. Whenever it sniffs a problem, it sends an email or SMS alert showing the exact nature of the problem directly to us. It also updates our WallChart, a large screen in our office that shows the exact status of all our Clients. We’ll see the true nature of the problem – rather than having to depend on (ahem) your best guess. That means we can fix it faster – and radically boost your overall uptime.

If there’s a problem, we’ll be alerted instantly so we can take specific action to resolve the issue – almost always before you know you have one.